1. Acceptance of Terms

By accessing, browsing, or making a purchase from Export Quality through exportquality.store, you agree to comply with and be bound by these Terms and Conditions. Please do not use our website or place an order if you do not agree with these terms.

2. Account and Customer Information

You may be required to provide personal information when placing an order or creating an account. You are responsible for ensuring that all information provided, including your name, phone number, email address, and delivery address, is complete and accurate.

Export Quality will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

3. Product Information

We make every reasonable effort to provide accurate descriptions, images, colours, sizes, and other details of our caps. However, actual colours may vary slightly due to lighting, photography, or differences in screen displays.

Product prices, designs, colours, specifications, and availability may change without prior notice.

4. Orders and Order Confirmation

Placing an order on exportquality.store does not guarantee acceptance of the order. We reserve the right to confirm, refuse, or cancel an order in cases including:

• Incorrect customer or delivery information
• Product unavailability
• Pricing or website errors
• Suspected fraudulent activity
• Repeated refusal of Cash on Delivery orders

Customers may be contacted by phone, WhatsApp, or email for order confirmation where necessary.

5. Prices and Payment

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Available payment methods may include Cash on Delivery and other payment options displayed at checkout. Full payment must be made according to the selected payment method before the transaction is considered complete.

Any applicable delivery charges will be clearly shown during the checkout process.

6. Shipping and Delivery

Export Quality currently delivers products within Pakistan only.

Estimated delivery times are provided as a general guideline and may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and a working contact number.

7. Cancellations

Customers may request order cancellation before the order has been dispatched.

Once an order has been handed over to the courier, cancellation may no longer be possible. In such cases, the customer may need to follow our applicable return or exchange procedure.

Export Quality reserves the right to cancel an order when necessary and will inform the customer where reasonably possible.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our separate Return and Refund Policy.

Customers should inspect the product after receiving it and contact us within the time period mentioned in our return policy if there is an issue.

Products that have been used, washed, damaged, altered, or returned without their original condition and packaging may not be eligible for return or exchange.

9. Website Use

You agree not to:

• Use the website for any unlawful or fraudulent purpose
• Attempt to damage, disrupt, or interfere with the website
• Copy or misuse website content without permission
• Provide false information when placing an order

We reserve the right to restrict access to the website or cancel suspicious transactions.

10. Intellectual Property

All content available on exportquality.store, including the Export Quality name, logo, product images, graphics, website design, text, and promotional material, belongs to Export Quality or is used with appropriate permission.

Such content may not be copied, reproduced, modified, or used for commercial purposes without prior written permission.

11. Limitation of Liability

Export Quality will make reasonable efforts to provide accurate product information and reliable service. However, we will not be responsible for indirect losses, delivery delays caused by third-party courier companies, website interruptions, or circumstances beyond our reasonable control.

Our responsibility relating to any purchased product will not exceed the amount paid for that product, subject to applicable law.

12. Privacy

Your personal information will be handled in accordance with our Privacy Policy. By using our website, you agree to the collection and use of information necessary to process orders, provide customer support, and improve our services.

13. Changes to These Terms

Export Quality may update or modify these Terms and Conditions at any time. The latest version will always be published on exportquality.store.

Continued use of the website after any changes means that you accept the updated Terms and Conditions.

14. Governing Law

These Terms and Conditions are governed by the applicable laws of Pakistan. Any dispute arising from the use of our website or purchase of our products will be handled in accordance with the applicable laws and legal procedures of Pakistan.

15. Contact Us

For questions regarding these Terms and Conditions, your order, delivery, return, or any other concern, please contact Export Quality through the official contact details provided on exportquality.store.

By using exportquality.store or placing an order with Export Quality, you confirm that you have read, understood, and agreed to these Terms and Conditions.